Panasonic KX-FP250 Bedienungsanleitung PDF herunterladen (Seite 112)

Free peace of mind,

direct from Panasonic

NOEXTRA COST

■

1-year limited warranty

parts & labor

■

Toll-free help line

■

Free overnight replacement

and repair program

Panasonic FAX ADVANTAGE PROGRAM

Panasonic Consumer Electronics

Company, Division of Matsushita

Electric Corporation of America

One Panasonic Way, Secaucus,

New Jersey 07094

Printed in Malaysia

Panasonic Sales Company,

Division of Matsushita Electric

of Puerto Rico, Inc. (“PSC”)

Ave. 65 de Infantería, Km. 9.5

San Gabriel Industrial Park, Carolina,

Puerto Rico 00985

PFQX1192ZB

KM0398MK2058

KX-FP250

KX-FP245

Proof of Purchase

The Panasonic Fax Advantage Consumer Service Program.

Panasonic knows that if your fax machine is not up and running,

neither is your business. That’s why we created the Panasonic Fax

Advantage Program. Included at no extra cost with the purchase of a

Panasonic Fax Machine, the Fax Advantage Program can provide a free

replacement unit

overnight if your original unit is in need of repair.

Here’s how it works:

1. If you have a problem with your fax while it is covered by the one-

year limited warranty

, call our toll-free help-line at 1-800-HELPFAX.

2. Talk to one of our technical experts to diagnose your problem over

the phone.

3. If repairs are necessary and you are entitled to service under the

terms and conditions of the limited warranty

, we will send a refur-

bished replacement unit to you overnight or second business day

delivery, depending on the time of your call.

A second option available under our one-year limited warranty is to

mail-in or carry-in your fax to one of our Regional Service centers,

where the unit will be repaired and returned to you.

Instructions

If you choose to receive a replacement unit under the Fax Advantage

Program, Panasonic will provide a replacement unit which will be

completely refurbished, quality-tested by Panasonic technicians and

individually hand-inspected before it is shipped to you. You will keep the

replacement unit and send the original unit to us in the replacement

unit’s box. UPS will pick up the unit at no charge to you, should it be

determined that you are entitled to warranty service. A proof-of-purchase

must be included with the returned product. Any unit that is replaced by

Panasonic and not shipped with proper proof-of-purchase by you will be

subject to a minimum $100.00 charge. The original unit must be

properly packaged in the same manner as the replacement unit, utilizing

the packing materials provided. Damage due to improper or inadequate

packing will be charged to you as an out-of-warranty cost.

If our 1-800-HELPFAX technicians determine that your unit may be an

“out-of-box failure”

, we will attempt to provide you with a factory-new

replacement unit

. You must ship a copy of your receipt with your origi-

nal unit to verify that you purchased the unit within 10 days prior to

your 1-800-HELPFAX call.

Requirements

You must give our technicians a valid credit card number (Discover,

VISA, Master Card, or American Express/Optima). Product that is not

returned to Panasonic by 10 business days after shipment of the

replacement product will be charged to your credit card account at

Panasonic’s Suggested Retail Price (see dealer for details). If your

original unit is not eligible for warranty service, your card will be

charged for the non-warranty repair of the unit at Panasonic’s current

rate for parts and labor and for any shipping charges associated with

this program. If you do not wish to pay out-of-warranty repair costs,

you will be responsible for returning the replacement unit to Panasonic

and for paying all shipping charges associated with this program

including the overnight delivery of the replacement product to you,

shipment of the problem unit to Panasonic, shipment of the

replacement unit back to Panasonic and the return of your original

unit back to you. Credit status will be verified prior to sending the

replacement product.

1. See dealer for limited warranty details.

2. Replacement unit is refurbished.

3. Replacement program excludes Puerto Rico and is subject to termination at any time

without advance notice.

4. “Out-of-box failure” is an inoperable unit that was purchased no more than 10 days

prior to your 1-800-HELPFAX call, and would otherwise qualify for warranty service

under the terms and conditions of the limited warranty.

5. Panasonic reserves the right to send a refurbished unit.

AAXX

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