Panasonic KX-FP195 Bedienungsanleitung PDF herunterladen (Seite 62)

For Assistance, Call 1-800-435-7329

CAUSE & REMEDYPROBLEM

In the EXT.TAM mode

I cannot receive documents

automatically.

I cannot receive voice messages.

I cannot retrieve voice messages

recorded on the answering machine

from a remote location.

The greeting message on your

answering machine is interrupted

halfway and the caller cannot leave

a voice message.

I pressed the remote access code to

access the answering machine

remotely, but the line was

disconnected.

Callers complain that their message

is interrupted halfway and they

cannot leave a voice message.

Callers complain that they cannot

send a document.

¡Your greeting message on the answering machine is too long.

Shorten the message (up to 10 seconds).

¡There are too many rings on the answering machine. Set to 1 or 2

rings.

¡The silent detection feature is deactivated. Activate this feature

(see page 51).

¡Check that the answering machine is turned on and connected to

the facsimile unit properly (see page 22).

¡Set the number of rings on the answering machine to 1 or 2.

¡The remote access code on your answering machine is the same

as your remote fax activation code. Set a different number for each

code.

¡You did not program your remote TAM activation ID in your

facsimile unit correctly. Program the same code that is

programmed on the answering machine (see page 24).

¡The greeting message has a silent pause longer than 4 seconds.

Re-record the greeting message.

¡The code may include “#” which is used for certain features

provided by a telephone company. Change the code on the

answering machine to another number which does not include “#”,

then program the same code into the facsimile unit (see page 24).

¡Advise them not to pause for over 4 seconds while recording their

voice messages.

¡Your answering machine ran out of recording tape. Rewind the

tape to record messages.

¡You set the answering machine to give only a greeting message.

¡The junk mail prohibitor is set to on (see page 39).

I cannot receive documents

automatically.

The recording image is faint.

The printing quality is poor.

A blank sheet is ejected after the

received documents are printed out.

¡The receive mode is set to the TEL mode. Set to the TEL/FAX,

FAX (or EXT.TAM) mode.

¡The time to answer the call may be too long. Decrease the number

of rings (see pages 44 and 45).

¡The junk mail prohibitor is set to ON (see page 39).

¡The sender transmitted a faint document. Ask them to transmit a

clearer copy of the document.

¡The thermal head is dirty. Clean it (see page 69).

¡Some paper has instructions recommending the side to print on.

Try turning over paper. We recommend smooth paper such as

Hammermillg jet PRINT for clearer printing.

¡The receiving reduction rate is not programmed correctly. Program

the proper reduction rate (see page 49).

CAUSE & REMEDYPROBLEM

Fax reception

Before requesting help (cont.)

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