
Frequently Asked Questions | On screen messages
96
Problem Actions
Network
Cannot connect to the
network
•
Check the LAN cable or Wireless LAN Adaptor is connected properly.
(p. 70)
•
Check the connections and settings. (p. 70 - 75)
•
Check the network equipment and network environment.
•
The router may not be set to issue IP address automatically. If the
network administrator prefers to allocate an IP address, set an IP
address manually. (p. 72)
•
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 75) and set the router to be
able to use it.
•
If the problem persists, consult your Internet Service Provider or
telecommunications company.
Cannot operate
VIERA Connect
•
Check the connections and settings. (p. 70 - 75)
•
The server or connected line might be busy now.
Other
The TV does not switch
On
•
Press and hold the standby On / Off switch on the remote control for
about 1 second if Power LED is red.
•
Check the mains lead is plugged into the socket.
•
The fuse in the mains plug may have blown. Replace it with one of an
identical rating (p. 4)
The TV goes into
Standby mode
•
Auto power standby function is activated. (p. 10)
•
The TV enters Standby mode about 30 minutes after analogue
broadcast ends.
The remote control
does not work or is
intermittent
•
Are the batteries installed correctly? (p. 7)
•
Has the TV been switched On?
•
The batteries may be running low. Replace them.
•
Point the remote control directly at the front of the TV (within about 7
m and a 30 degree angle of the front of the TV).
•
Situate the TV away from sunshine or other sources of bright light not
to shine on the TV’s remote control signal receiver.
Parts of the TV become
hot
•
Temperature rises of parts of the front, top and rear panels will not
pose any problems in terms of performance or quality of the TV.
Permanently lit spots
on screen
•
Due to production process involved in this technology this may
result in some pixels which are permanently lit or unlit. This is not a
malfunction.
Overcurrent error
message appears
•
The connected USB device might cause this error. Remove the
device and turn the TV Off with Mains power On / Off switch, then
turn it On again.
•
Check if foreign objects are inside the USB port.
An error message
appears
•
Follow the message’s instructions.
•
If the problem persists, contact your local Panasonic dealer or the
authorized Service Centre.
On screen messages
Message Meaning / Action
All tuning data will be
erased
•
[Shipping Condition] will erase all tuning data (p. 55)
Are you sure ?
•
Confirm correct operation.
Are you sure you want to
delete this timer ?
Press OK to delete timer.
Press RETURN to return.
•
Confirm correct operation.
Bad signal
•
The signal is weak. Check the aerial is plugged in properly. It may
be necessary to have an aerial installer check the signal and aerial
alignment.
•
Reset channels. (p. 46)
Child Lock is active!
Press OK to enter PIN.
•
The selected channel is locked in Child Lock (p. 53). You must enter
the PIN number before the channel will be displayed.
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